This Privacy Policy explains how jilia collects, uses, stores, and protects the personal information of players on the jilia platform. Your privacy matters to us — please read this document carefully.
Last updated: June 2026 | Applies to all jilia accounts and platform users
A quick summary of how jilia handles your data. The full policy is below.
jilia uses SSL/TLS encryption for all data in transit and AES-256 encryption for sensitive data at rest. Your password is never stored in plain text — only a cryptographic hash is retained.
Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you have the right to access, correct, and request deletion of your personal data held by jilia. We honour all valid data subject requests.
jilia does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Data is shared only where required for platform operation, legal compliance, or fraud prevention.
Marketing communications from jilia require your explicit opt-in. You can withdraw consent and unsubscribe from promotional emails or SMS at any time via your account settings or by contacting support.
jilia retains your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by Philippine law. After the retention period, data is securely deleted or anonymised.
jilia processes personal data in compliance with the Philippine Data Privacy Act of 2012 and the implementing rules issued by the National Privacy Commission (NPC). Our Data Protection Officer oversees all compliance obligations.
This Privacy Policy applies to the jilia online gaming platform, operated at jilia.win and associated mobile interfaces (collectively, the "Platform"). When this policy uses the terms "jilia", "we", "us", or "our", it refers to the entity responsible for operating the jilia Platform and acting as the data controller in respect of your personal data.
jilia is committed to protecting the privacy and personal data of all registered players and visitors in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines.
If you have questions about this Privacy Policy or wish to exercise any of your data privacy rights, please contact our Data Protection Officer (DPO) at the details provided in Section 14.
jilia collects personal data in the following categories, depending on how you interact with the Platform:
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number (e.g., PhilSys ID, passport, driver's licence), selfie or photo for KYC verification |
| Contact Data | Email address, Philippine mobile number, residential address (province, city/municipality) |
| Financial Data | GCash account reference, PayMaya account reference, bank account number (last 4 digits only), transaction history, deposit and withdrawal amounts |
| Account Data | Username, hashed password, account creation date, login history, device identifiers, IP addresses |
| Gaming Data | Game session records, bet amounts, game outcomes, bonus usage, game preferences |
| Technical Data | Browser type, operating system, device model, screen resolution, referring URL, cookie identifiers |
| Communications Data | Support chat transcripts, email correspondence, survey responses, feedback submissions |
jilia does not collect sensitive personal information such as racial or ethnic origin, religious beliefs, or health data unless explicitly required for responsible gaming compliance and with your informed consent.
jilia collects your personal data through the following channels:
jilia processes your personal data for the following purposes:
Under the Philippine Data Privacy Act of 2012, jilia processes your personal data on the following legal bases:
jilia does not sell, rent, or trade your personal data to third parties for their own commercial purposes. jilia may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
All third parties with whom jilia shares personal data are required to process that data in accordance with the Philippine Data Privacy Act and any applicable contractual data processing obligations.
The jilia Platform uses cookies and similar tracking technologies to provide a functional, personalised, and secure gaming experience. The categories of cookies used by jilia are as follows:
You may control non-essential cookies through your browser settings. Disabling functional or analytics cookies will not prevent you from accessing the jilia Platform, but may affect some personalisation features.
jilia implements technical and organisational security measures appropriate to the nature of the personal data processed and the risks associated with online gaming platform operations. These measures include:
Despite these measures, no online platform can guarantee absolute security. jilia encourages all players to use strong, unique passwords for their jilia account and to enable two-factor authentication (2FA).
jilia retains your personal data for the following periods, or longer where required by applicable Philippine law:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised.
Under the Philippine Data Privacy Act of 2012, jilia players have the following rights in respect of their personal data:
To exercise any of these rights, contact jilia's Data Protection Officer at [email protected] with the subject line "Data Privacy Request". jilia will respond within 15 business days of receiving a valid request.
The jilia Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine online gaming regulations. jilia does not knowingly collect or process personal data from individuals under the age of 21. If jilia becomes aware that personal data has been collected from an individual under the age of 21, that account will be immediately suspended and all personal data associated with it will be deleted.
Parents and guardians who believe a minor may have registered on the jilia Platform should contact our support team at [email protected] immediately. We take underage access very seriously and act on all such reports promptly.
Some of jilia's service providers — including game technology vendors, cloud infrastructure providers, and fraud prevention services — may be located outside the Philippines. Where personal data is transferred to a recipient in a country that does not provide an equivalent level of data protection, jilia ensures that appropriate safeguards are in place, which may include:
You may request information about the specific safeguards applicable to any cross-border transfer by contacting our Data Protection Officer.
jilia reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform features. When material changes are made, jilia will notify registered players by email to their registered address or via a notice on the jilia Platform at least 14 days before the changes take effect.
The "Last updated" date at the top of this Privacy Policy indicates when the most recent version was published. We encourage you to review this policy periodically. Your continued use of the jilia Platform after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jilia, please contact our Data Protection Officer:
If you are not satisfied with jilia's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines. Information about filing a complaint with the NPC is available through official Philippine government channels.
jilia is built for Filipino players who value both great gaming and genuine data privacy. Create your free account today — available to players aged 21 and above.
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